Personalized Keepsake Bunny™

Once your order ships, you’ll receive an email with your tracking number. Simply click the link in that email to see the real-time status of your package. You can also enter your tracking number on our Track Order page at any time for the latest updates.

Frequently Asked Questions

How many photos can I upload?

You can upload 3–12 photos depending on the bunny size and design you choose. We’ll arrange them beautifully to create a keepsake you’ll cherish forever.

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Can I choose where each photo goes?

Yes! You can leave a note in the Special Request box before checkout if you’d like specific photos placed in certain ears or on the heart. If no instructions are left, our designers will arrange everything beautifully for you.

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How long does personalization take?

Creating your bunny usually takes less than 2 minutes. Simply upload your photos, leave any optional notes, and we’ll handle the rest.

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How long does shipping take?

Orders are made just for you and typically arrive within 7–15 business days, depending on your location. You’ll receive tracking information as soon as your order ships.

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Can I use black & white photos?

Absolutely! Color and black & white photos both print beautifully. We recommend using clear, high-resolution images for the best results.

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What if my photos don’t fit perfectly?

Don’t worry! Our team professionally crops and adjusts each image so it looks its best while keeping the important parts of your memories visible.

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Is this a good gift?

Definitely! Our Personalized Keepsake Bunny is one of our most popular gifts for anniversaries, birthdays, memorials, weddings, Valentine’s Day, Mother’s Day, Father’s Day, baby showers, and just because.

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What if I have an issue with my order?

We want you to love your keepsake. If something isn’t right with your order, contact us within 30 days, and we’ll do everything we can to make it right.

We offer a 30-day money-back guarantee on all orders. If you’re not completely in love with your product, just contact us within 30 days of delivery and we’ll happily provide a replacement or a full refund — no hassle, no questions asked.

Thank you for shopping with us! We’re excited to deliver your order as soon as possible. Please read the details below regarding our shipping process.

Processing & Shipping Time

All orders are processed and shipped within our standard timeframe.

📦 Estimated delivery time: 5-15 business days (excluding weekends and holidays).